Returns

Please read my Returns Policy before making your purchase.


Returns on Ready To Ship Pieces:

You can return any unused and unworn pre-made and ready to ship pieces in their original complete packaging, within 5 days of receipt. I must be notified immediately upon receipt of the items in order to issue an RMA#. Original shipping costs are non-refundable as is return shipping.

- You will need to first contact me for a return authorization # before returning an item so that my shipping instructions can be provided. Only merchandise approved for return with an RMA# will be processed. *If you send merchandise without prior approval, your package will be refused and promptly returned to sender.

- Returns must be shipped with postage and insurance already paid. I strongly recommend insuring any returned shipments for your own protection since I am not responsible if your package is lost while returning to me. Return shipping costs and insurance fees are not reimbursable

- A credit will be issued back to your original form of payment within 3 - 7 days of return receipt.

Wedding or Custom Cast Rings:

Wedding rings and rings that are special cast in a color that is not part of my standard stock is non returnable.

Returns on Made Per Order Pieces:

Made Per Order pieces are subject to 1 exchange only. A made per order piece is an item from my website that has a lead time due to fabrication upon time of order. Return nor exchange will be done because of an incorrect ring size chosen at checkout.

Returns are under very limited circumstances and are done on a case by case basis of which the return would incur a 35% restocking fee. This is for my time and material costs. If you have ANY questions, please make sure that you ask them before you make your purchase.

All of my jewelry is handmade and is intended to have an organic feel and look and I try to reflect an organic texture with every piece in my shop. This is what sets me apart from a pre-made piece imported in mass quantities from a large retailer. What someone might call defects are actually intended as part of the Artisan appeal and Organic design. If you are unhappy with your item due to defects that are not part of the design aesthetic, I will happily do everything to correct any issues that arise.


Commissioned Pieces:

These are pieces that may incorporate stones, metal combinations and styles that are NOT part of my current product line and are considered final sale. I am currently not accepting custom commissioned orders at this time. I'm swamped and need to focus on my current stock and cannot deviate from that.


International Orders
:

- At this time all international orders are considered final sale and cannot be returned or exchanged. Please take this into consideration before ordering.


Sale Items:

ON the rare occasion when I have a sale, all sale pieces are final sale and cannot be returned or exchanged.


Note:
If you are not comfortable with any of my policies, please do not make a purchase. My policies are firm. Thank you for understanding. 

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